Return Policy

• We do not accept returns or exchanges for reasons related to customer preference.
• All items are carefully packaged; however, shipping insurance is included in the event that an item arrives damaged.
• If your order arrives damaged, please contact both the shipping carrier and our studio immediately on the day of delivery.
• Claims reported after the delivery date may not be eligible for compensation.

Refund Policy

We do not offer refunds for reasons related to customer preference.

If an item is found to be defective or damaged upon arrival, we will either:

• Replace the item, or
• Issue a refund

depending on the situation.

Return Shipping Policy

Returns due to customer preference are not accepted.

If an item is defective or damaged:

• Customers are responsible for return shipping costs.
• Shipping costs for replacement items will be covered by our studio.